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Contract Support Manager

@Network Plus Email Job
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Job Detail

  • Job ID 13385

Job Description

Our Role

As a Contract Support Manager, you will work with the contract helping to ensure that we are running at our operational optimum. Leading the back-office team and supporting the operations department, you will extract and translate data from a variety of sources; enabling and supporting the team to make informed decisions to guide business improvement and efficiency. This role will enable data driven decisions, supporting us to reach our performance obligations on the contract.

 

Key Responsibilities

We are looking for someone to:

  • Lead and develop the surveying, planning and administration team.
  • Work side by side with our operations manager to ensure our back office team are planning work as efficiently as possible for the operational teams to enable increased productivity.
  • Build a close relationship with the client to help drive forward their targets and improve performance.
  • Be flexible due to adhoc requests which come in daily from the contract or client.
  • Regularly monitor contract performance, interpreting this data into visually engaging management reports.
  • Attend weekly planning meetings, supporting the operations team with the communication and visualisation of performance data.
  • Strom assistance in the eventuality of an event and collation of records to assist with commercial application.

 

Experience and Qualifications

  • Knowledge of DNO activities, ideally ENW processes
  • Knowledge and experience of programme management
  • Ability to lead a small team of around 6-10
  • Excellent communication skills, with the skill of conveying complex data visually and concisely to a range of stakeholders
  • IT literate – Excel/Teams/Word/Outlook

 

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here.

 

Network Plus at a Glance

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

 

Required skills

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